1Scope and Relationship to the Main Privacy Policy

This Nigeria Regional Privacy Policy applies if you are located in Nigeria or your interaction with our Services is otherwise subject to Nigerian data protection requirements. It should be read together with our main Privacy Policy. If there is a conflict, this Nigeria policy governs for Nigeria-specific topics.

2Personal Data We Collect

We may collect the following categories of personal data (depending on how you use the Services):

• Account and profile data: name, email, phone number, username, password, business details, address.
• Transaction data: orders, purchase history, refunds, delivery details, invoices, and related communications.
• Payment-related data: payment method type and limited payment identifiers (payment processing is typically handled by third-party processors).
• Device and usage data: IP address, device identifiers, browser type, app activity, pages viewed, and log data.
• Support and communications: messages to support, feedback, reviews, and recordings/notes (where permitted and disclosed).
• Verification and compliance data (if required): information to help protect against fraud, verify sellers, or comply with legal obligations.

3How We Use Personal Data

We may use personal data to:

• Provide, operate, and maintain the Services (including account creation and transaction processing)
• Verify identity, prevent fraud, protect users, and secure our platform
• Communicate with you (service updates, support responses, important notices)
• Personalize and improve features, performance, and user experience
• Conduct analytics and research to understand how the Services are used
• Send marketing communications where permitted, and honor your preferences/opt-outs
• Comply with applicable laws, regulations, and lawful requests

4Legal Bases for Processing

Where required, we process personal data based on one or more of the following:

• Contract: to provide the Services you request (e.g., account and order fulfillment).
• Consent: for certain optional processing (e.g., some marketing communications), which you may withdraw.
• Legitimate interests: to improve and secure our Services, prevent fraud, and support business operations, balanced against your rights.
• Legal obligations: where we must process data to comply with law or respond to lawful requests.

5How We Share Personal Data

We may share personal data in limited circumstances, such as:

• Service providers: hosting, analytics, customer support tools, fraud prevention, and payment processors.
• Marketplace participants: information needed for buyers and sellers to complete transactions (e.g., delivery details, order info).
• Legal and compliance: to comply with law, enforce policies, or protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets (subject to appropriate safeguards).

We do not “sell” personal data for money. If we use third-party advertising or analytics technologies, we provide choices/controls as described in our main Privacy Policy and applicable settings.

6International Data Transfers

Your personal data may be transferred to and processed in countries outside Nigeria (for example, where our service providers operate). When we transfer personal data internationally, we take steps designed to ensure appropriate safeguards are in place and that the data is protected consistent with this policy.

7Data Retention

We retain personal data only for as long as necessary to provide the Services, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on data type, legal requirements, and operational needs.

8Security Measures

We use administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure. No method of transmission or storage is 100% secure, but we continuously improve our safeguards and access controls.

9Your Rights and Choices (Nigeria)

Subject to applicable law, you may have the right to:

• Access: request confirmation and a copy of personal data we hold about you.
• Correction: request updates to inaccurate or incomplete personal data.
• Deletion: request deletion in certain circumstances (e.g., where data is no longer needed or processing is unlawful).
• Object/Restrict: object to or request restriction of certain processing, including some marketing.
• Withdraw consent: where processing is based on consent, you can withdraw it at any time.
• Portability (where applicable): request certain data in a structured, commonly used format.

10How to Exercise Your Rights

To exercise your rights, you may use account settings (where available) or contact us through the channels listed in the “Contact Us” section below. We may need to verify your identity before responding. If you use an authorized representative, we may request proof of authorization and verification of identity.

11Marketing Preferences

You can opt out of promotional emails by using the unsubscribe link in the message, adjusting your account settings (if available), or contacting us. Even if you opt out of marketing, we may still send service-related messages (e.g., security alerts, receipts, policy updates).

12Children’s Privacy

Our Services are not intended for children. If you believe a child has provided personal data to us, please contact us so we can take appropriate steps consistent with applicable requirements.

13Changes to This Policy

We may update this Nigeria Regional Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other appropriate means. Continued use of the Services after an update indicates acceptance of the revised policy.

14Contact Us

For questions about this policy or to submit a privacy request, please contact us using the contact information provided in our main Privacy Policy.