1Acceptance of Terms

By creating an account and using Xaysi Inc.’s Marketplace, you acknowledge that you have read, understood, and agree to this Canada Regional Privacy Policy, which supplements our main Privacy Policy. If you do not agree, you must refrain from using our Services.

2Scope: Canada Regional Privacy Policy

This notice applies to individuals located in Canada who interact with our Services as visitors, buyers, sellers, or business representatives. It explains how we collect, use, disclose, and protect personal information, including information processed on behalf of merchants or sellers.

3Personal Information We Collect

We collect personal information to provide and improve our Services. Depending on how you use the platform, we may collect:

• Account Information: name, email address, username, password, contact details.
• Seller/Business Information: store/business name, business contact details, tax-related details (where required), and verification information.
• Transaction & Payment Information: order details, payment method tokens, billing/shipping details, refunds/chargebacks.
• Device & Usage Data: IP address, device identifiers, browser type, logs, and analytics data.
• Communications: messages to support, dispute records, and feedback.

4How We Use Your Information

We may use personal information to:

• Provide, operate, and maintain the Services (including fulfillment, payments, and customer support)
• Verify identity, prevent fraud, protect platform security, and enforce policies
• Communicate with you about your account, transactions, updates, and service messages
• Personalize features, improve performance, and conduct analytics and product development
• Deliver marketing communications where permitted (with opt-out options)
• Meet legal and regulatory obligations, and respond to lawful requests

5Consent and Withdrawal of Consent

Where required, we obtain consent to collect, use, or disclose personal information. Consent may be express or implied depending on the sensitivity of the information and the reasonable expectations of the individual.

You may withdraw consent at any time, subject to legal or contractual restrictions. Withdrawing consent may affect our ability to provide certain Services (for example, processing orders or maintaining account access).

6How We Share Personal Information

We may disclose personal information to service providers and partners that help us operate our Services, such as:

• Payment processors and fraud-prevention providers
• Hosting, analytics, customer support, and communications providers
• Shipping, logistics, and returns partners (where applicable)
• Advertising and marketing partners (where permitted and with choices)

We may also disclose information to comply with law, to respond to lawful requests, to protect rights and safety, or in connection with a business transaction (such as a merger, acquisition, or asset sale).

7Cross-Border Transfers

Your personal information may be processed or stored outside of Canada by us or our service providers. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to law enforcement or other authorities under those laws.

8Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide the Services, maintain records, resolve disputes, enforce agreements, and comply with legal requirements. Retention periods may vary depending on the type of information and the context.

9Security Safeguards

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. No system can be guaranteed 100% secure, but we work to continuously improve our protections.

10Your Rights: Access and Correction

Subject to applicable law, you may request access to your personal information and information about how it has been used and disclosed. You may also request correction of inaccurate or incomplete personal information.

We may require identity verification to process your request and will respond within a reasonable timeframe, subject to legal exceptions.

11Marketing Preferences

If you receive marketing communications from us, you can opt out at any time by using the unsubscribe link in the message or by adjusting your account preferences (where available). Even if you opt out, we may still send non-marketing messages related to your account or transactions.

12Children’s Privacy

Our Services are not directed to children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children in a manner prohibited by applicable law. If you believe a child has provided us personal information, please contact us.

13Changes to This Policy

We may update this Canada Regional Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date in our main Privacy Policy or elsewhere as appropriate. Continued use after updates indicates acceptance of the revised policy.

14Contact Us

If you have questions about this Canada Regional Privacy Policy or would like to exercise your privacy rights, please contact us using the contact details provided in our main Privacy Policy.